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May 28 at 14:24 comment added Hodgekins Thanks for your comment. It cleared a lot of things up. It seems there was something fundamental I was missing (what you said).
May 28 at 14:23 vote accept Hodgekins
May 28 at 12:40 answer added 4uk4 timeline score: 1
May 28 at 12:40 comment added Clive It's a bit more complicated than that - so far you've created a field handler, not a field. Next step is to assign that handler to one or more fields; exactly how you do that depends on the desired outcome and what the data relates to. What is "open tickets" at its core? Does it represent a field on a content type? Or is it "virtual", e.g. a bundling of data from a few different fields? Or is to more higher-level than that; generic to any entity type, or maybe just a single global value without context?
May 28 at 12:13 history asked Hodgekins CC BY-SA 4.0