I've been having an issue with a file field that is not accepting any file uploads -- it ends up returning a 500 ISE on the specific field call (see image of the returned upload error). 1

The actual field itself is left over from a Database import of the site on an Acquia Cloud install. I know that it may be possible to re-create the field, but we stand the risk of losing existing records. Server configuration wise, it looks like the file directory is writable by httpd, so I don't see any issues there.

It doesn't help that the Acquia logs don't give anything useful. Any ideas?

1 Answer 1


Check the size of the files, maybe they are to big. Check the max. file sizes on your server and in Drupal!.

PHP configuration check:

check the following parameters:



If these values are to small, you have to change them on your server in your PHP configuration (for example php.ini)

  • I don't think it's going to be size or permissions related, those issues usually return a friendly drupal error message rather than resulting in a 500 error.
    – leexonline
    Mar 20, 2014 at 5:52
  • He has a point. We have pretty high settings for those already on Acquia Cloud. I'm wondering if they know something I don't. The files are typically under 2MB with a max size of at least 256 MB. Size isn't the issue. Mar 20, 2014 at 21:41

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