I'm using Support Ticket System module and I need to send ticket "High" and "Critical" priority along with subject line of an email. Can i do the same through coding part as i have tried from mail settings tab of support ticket system, help if anyone have an idea.


1 Answer 1


A possible solution might be to use hook_mail_alter to modify the subject. As far as I have seen, the Support Ticket System uses drupal_mail() to send notifications, so this hook would be invoked.

Hope it helps,


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.