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OK the site was fine until I updated the core of the website. Now the images do not show up. I have checked the paths and they are correct. I have checked the permissions and they are 777. I have an SSL on the site but as I say, it was all working well before! I've spent the last few hours trying to resolve this but to no avail. I've deleted and uploaded the core again - same. Any suggestions appreciated!

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  • Do you know what version you upgraded from and to?
    – albertski
    May 29, 2015 at 16:01
  • Druapl 7.36 to 7.37
    – robbyutd
    May 29, 2015 at 16:02
  • Did you have SSL before the upgrade?
    – albertski
    May 29, 2015 at 16:02
  • yes, I did - so it was just the core update.
    – robbyutd
    May 29, 2015 at 16:04
  • and I've done core updates before no probs ?!
    – robbyutd
    May 29, 2015 at 16:04

2 Answers 2

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It can be something wrong with File system settings. You may check it here admin/config/media/file-system

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  • Public file system path sites/default/files Private file system path (empty) Temporary directory tmp
    – robbyutd
    May 29, 2015 at 15:58
  • what do you get, when you open direct image url?
    – Andrew
    May 29, 2015 at 16:01
  • error occured - 403 forbidden. Is that because of my ssl?
    – robbyutd
    May 29, 2015 at 16:03
  • @user47898, try to change your temporary file (/tmp) to 777 for testing purpose. Usually this problem is a bad configuration with the admin/config/media/file-system. May 29, 2015 at 16:56
  • already set to 777 :(
    – robbyutd
    May 29, 2015 at 16:57
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This might be a temporary solution but add this to settings.php:

$conf['image_allow_insecure_derivatives'] = TRUE;
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  • added to foot of settings.php (sites/default/settings.php). is that the one you mean? No change. Going to delete cache again...
    – robbyutd
    May 29, 2015 at 17:01
  • deleted cache - same. checked in another browser - same.
    – robbyutd
    May 29, 2015 at 17:03

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