We are having trouble getting Commerce USPS configured properly to return rates. We are also unable to assign dimensions and weights to products, and are thinking that these are perhaps related.
We have a Product Type defined as "Product". We have Dimensions and Weight fields defined as follows:
Dimensions: field_product_dimensions / Physical dimensions / Dimensions textfields
Weight: field_product_weight / Physical weight / Weight textfield
When I edit a product, I can see the fields and enter data there, and save, but when I return to the product the fields are still blank.
I can assign default dimensions and weights to the Product Type, and when I edit a product, the defaults will appear. If I try to change the values and save, the defaults will appear again. I am hoping this is not a limitation, and that I can have unique values for dimensions and weights for products within a single Product Type.
Does anyone have any advice regarding saving individual product dimensions and weights?
At present, I can enter an order and checkout, but USPS shipping options are not being presented.
We have two shipping methods and services, Flat Rate and USPS. The Flat Rate charge (which we have set up as a handling charge to be applied to every order) shows up every time.
We have a rule set up for the USPS Shipping Method, with the condition "the order contains shippable products" and the action "Collect rates for a shipping method" (USPS).
Does anyone have any clues about how get USPS shipping options to appear?
Below are details on my server and module versions. All required dependent modules are installed and on. We have a live USPS account. We have tried to follow installation instructions in the ReadMe and any online documentation we can find.
Any ideas or tips are appreciated. Thanks!!
SERVER DETAILS Drupal 7.38 Access to update.php Protected CTools CSS Cache Exists Colorbox plugin 1.5.14 Configuration file Protected Database system MySQL, MariaDB, or equivalent Database system version 5.5.40-36.1-log Database updates Up to date Date API System date settings The timezone has been set to America/New_York. Drupal core update status Up to date PHP 5.3.29 (more information) PHP extensions Enabled PHP memory limit 256M PHP register globals Disabled Plupload library 1.5.8 Solr servers 1 server Web server Apache Warning XMP library is not available SXMP library is not available Functions SXMP are not available on the system. XMP metadata will not be extracted. cURL Enabled
Drupal core 7.38 MODULES Address Field 7.x-1.1 Administration menu 7.x-3.0-rc5 Backup and Migrate 7.x-3.1 Better Exposed Filters 7.x-3.2 Chaos tool suite (ctools) 7.x-1.7 Colorbox 7.x-2.8 Update availablewarning Recommended version: 7.x-2.9 (2015-Jun-21) Commerce Authorize.Net 7.x-1.2 Commerce Customizable Products 7.x-1.0-beta2 Commerce features 7.x-1.0 Commerce Flat Rate 7.x-1.0-beta2 Commerce PayPal 7.x-2.3 Commerce Physical Product 7.x-1.x-dev (2014-Oct-27) Commerce Shipping 7.x-2.2 Commerce USPS 7.x-2.x-dev (2015-May-27) Computed Field 7.x-1.0 Constant Contact 7.x-3.6 Context 7.x-3.6 Date 7.x-2.8 (Latest version: 7.x-2.9-rc1 (2015-Mar-27) ) Devel 7.x-1.5 Diff 7.x-3.2 Drupal Commerce 7.x-1.11 Elements 7.x-1.4 Embed Views Display 7.x-1.2 (Also available: 7.x-2.0-beta2 (2012-Jun-22) ) Entity API 7.x-1.6 Entity Construction Kit (ECK) 7.x-2.0-rc7 Entity reference 7.x-1.1 Exif 7.x-1.2+5-dev (2013-Sep-30) (Recommended version: 7.x-1.2 (2011-Nov-14) ) Facebook Wall 7.x-1.8 Facet API 7.x-1.5 Facet API Bonus 7.x-1.1 Features 7.x-2.5 - Update availablewarning Recommended version: 7.x-2.6 (2015-Jun-24) Field collection 7.x-1.0-beta8 Field Hidden 7.x-1.7 Field Slideshow 7.x-1.82 (Also available: 7.x-2.0-beta1 (2015-Mar-22) ) File entity (fieldable files) 7.x-2.0-beta1 File Entity Inline 7.x-1.0-beta1 File Lock 7.x-2.0 FileField Sources 7.x-1.9 FileField Sources Plupload 7.x-1.1 Google Analytics 7.x-2.1 jQuery Multi 7.x-1.0 jQuery Placeholder 7.x-1.0-beta2 Libraries API 7.x-2.2 Link 7.x-1.3 Link checker 7.x-1.2 Media 7.x-2.0-alpha4+37-dev (2015-Apr-24) : Update availablewarning Recommended version: 7.x-2.0-alpha4 (2014-Oct-04) Development version: 7.x-2.x-dev (2015-Jun-30) Includes: Media, Media Bulk Upload, Media Field, Media Internet Sources, Media WYSIWYG, Media WYSIWYG View Mode Media: YouTube 7.x-3.0 Menu Attach Block 7.x-1.20 Menu block 7.x-2.5 : Update availablewarning Recommended version: 7.x-2.7 (2015-Jun-30) Metatag 7.x-1.4 : Update availablewarning Recommended version: 7.x-1.6 (2015-Jun-30) Migrate 7.x-2.8 Module Filter 7.x-2.0 Multiple forms 7.x-1.1 Nodequeue 7.x-2.0-beta1 : Update availablewarning Recommended version: 7.x-2.0 (2015-Jun-06) OAuth 7.x-3.2 Panels 7.x-3.5 Pathauto 7.x-1.2 Pathologic 7.x-2.12 (Also available: 7.x-3.0-beta2 (2014-Nov-08) ) Physical Fields 7.x-1.x-dev (2013-Oct-01) Plupload integration 7.x-1.7 Redirect 403 to User Login 7.x-1.8 Rules 7.x-2.9 Search API 7.x-1.14 : Update availablewarning Recommended version: 7.x-1.15 (2015-Jun-03) Search API pages 7.x-1.2 Search API Solr Search 7.x-1.5 : Update availablewarning Recommended version: 7.x-1.8 (2015-Jun-15) Strongarm 7.x-2.0 Taxonomy Views Integrator 7.x-1.0-beta5 Token 7.x-1.6 Tweet Feed 7.x-1.12 (Also available: 7.x-3.0 (2015-Jun-14) ) Views 7.x-3.11 Views Conditional 7.x-1.3 Views Field View 7.x-1.1 Webform 7.x-4.9 Wysiwyg 7.x-2.2+57-dev (2015-May-26) : Update availablewarning Recommended version: 7.x-2.2 (2012-Oct-02) Development version: 7.x-2.x-dev (2015-Jun-29)