I've got some images that's set to be shown in specific image styles. They appear fine on each node but in teasers and views I only get a placeholder.

The console in Chrome's inspector says:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

The Files folder has permissions set to 775. Should be good, right?

Any ideas?

  • Do you show field image in views mode teaser?
    – MrD
    Jul 4, 2015 at 16:44
  • yes I do. It's worked fine previously on the same site & content type. Maybe it came from an update like this: drupal.stackexchange.com/questions/63226/…. But I'm not sure what was updated at the time. Jul 4, 2015 at 17:31
  • the message "the server responded with a status of 500 (Internal Server Error)" is general. I think, this error because by your code. You can settings show erros (drupal.org/node/1056468). And if your site not private, can you share your link. I can check help you.
    – MrD
    Jul 4, 2015 at 17:39
  • really appreciate it. The site is private though. The drupal log gives me 2 errors that seems directly linked to this: "The file permissions could not be set on public://styles/image-style-name" + "Failed to create style directory: public://styles/". The weird thing is that both the style and directory exists! Jul 4, 2015 at 17:55
  • You can search with keyword is message error. And i think your errors is folder permission. If you have ssh, you can set group permission with command chown.
    – MrD
    Jul 4, 2015 at 18:06

1 Answer 1


Here is an overview of how file permissions should be set on a Drupal installation: https://www.drupal.org/node/244924

If you scroll down there is a shell script that you can install on your server and it will fix all file/folder permission errors.

Your issue is definitely a folder permission error, Drupal has to be able to write to the /files folder. It makes new directories for each style, each image, each size so one folder may exist but the others may not be able to be made.

  • Thanks, had a friend assist me in SSH'ing the permissions to what they should be and the IMGs are back! Jul 6, 2015 at 14:56

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