The default behavior for Drupal Commerce is that an anonymous user get's registered only after the checkout process completes and an order is paid in full. I am trying to create a new checkout rule to register an user just after he/she enters his/her e-mail address, but failing to find the right rule on admin/config/workflow/rules/reaction/manage/rules_sd/add/event.

I have modified my checkout flow, so that a user can enter his/her e-mail at the first step like shown in the screenshot:

Checkout workflow

Unfortunately, there is no rule something like "After entering an e-mail". Does anyone have a suggestion how to overcome this problem?

enter image description here

On /admin/commerce/config/checkout/rules it says:

When a customer advances to the checkout completion page, rules reacting on the Completing the checkout process are evaluated. Default rules handle standard tasks like updating the order status, sending order e-mails, and creating accounts for anonymous users. You can edit these or add additional rules to customize your checkout workflow.

Does this mean I can't trigger any actions until checkout completes? Not very much convenient if so.

Edit: I've also found this somewhat similar discussion: How to force account creation before commerce checkout is complete?

1 Answer 1


If you are wanting to do something during the checkout process, your best bet is to use a hook_form_alter() on the checkout forms and add your own submit handler. In this case you're looking at the commerce_order_account_pane. Remember that panes are fieldsets within a per-page form, so you'll want to look for the router page form and put your submit handler there.

  • Thanks, but I am afraid your suggestion is out of my technical skills. Do you think I need to code a custom module? Mind giving some more details?
    – Nick
    Nov 27, 2015 at 18:47

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