This seems strange to me, but everything worked fine before i made my site live. I set up all the content and made a backup. Uploaded everything to its server but now i can't change my images. When i remove the current image this comes up (see image) instead of being able to upload a new image enter image description here

And console throws this error: enter image description here

I have tried all the versions of jquery and my jquery_update in contrib is 7.x-2.7

Could it be something with the permissions? i have site/default/files-775

  • are you using ubuntu?
    – No Sssweat
    Feb 9, 2016 at 1:42
  • @NoSssweat, Not using ubuntu
    – beach
    Feb 9, 2016 at 4:11
  • I had a similar issue. I solved it by removing all PHP extensions not enabled on my dev setup from the hosting PHP configuration. I remember googling it and finding a post on this that mentioned the exact PHP extension, but can't remember which one. And is your PHP configured to upload files larger than 2MB? My error was thrown on uploading images via Media Ajax. Also error 500. Feb 9, 2016 at 4:31
  • @J.Reynolds none of that worked
    – beach
    Feb 14, 2016 at 23:04
  • it might be a permissions issue. Your sites folder needs to have read and write permission.
    – No Sssweat
    Feb 22, 2016 at 14:37

2 Answers 2


if you installed any module that alters with the drupal paths or jquery_update module version can cause the issue.


Make sure that before making the site live cache was disabled in development server.If not try disabling cache in live site.

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