I have a Drupal 6 site. Using the Webform module.

I have it set to send all submissions to the webform to my email address ([email protected]) and the clients email ([email protected]) - for some reason webform is not sending the email to [email protected] only to my email address.

I tried different variations of emails, using other email addresses associated with the clients domain i.e. [email protected] but none of them work. But when I use other gmail and yahoo emails, the results come through just fine.

Any ideas?

  • has your client checked their spam folder?
    – mtro
    Jan 11, 2012 at 23:04
  • yes, I have access to their email and I triple checked the spam folder
    – Remy
    Jan 11, 2012 at 23:34

1 Answer 1


You using a shared hosting? Could be that the recipients mail server is thinking your mails are junk if the originating mail is not coming from the resolved hostname. This problem is common with shared hosting since they use virtual hosts.

  • Hmm that is highly possible - I am using Hostgator VPS hosting. Unfortunately server wise I am a little inept - could you point me in a direction to resolve this one?
    – Remy
    Jan 11, 2012 at 19:43
  • I would contact hostgator about this one. It makes things much easier if you have a dedicated IP address for your domain. Things get all wonky when you are having multiple domain names resolve to one single IP address.
    – user785179
    Jan 12, 2012 at 3:17

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