I'm using Drupal Commerce Kickstart to create an E-commerce website.

How can customers cancel their own order if they accidentally ordered some wrong product?

add cancel order button here

1 Answer 1


Find permission page (/admin/people/permissions) and You can give Authenticated users permission to "Edit own Order orders"

  • Hi, Thanks for the answer.Tried by giving permission. But user can't cancel their own order.
    – Sampath
    Jul 7, 2016 at 7:12
  • Read drupal.org/node/1419784 . I think this will help. Jul 7, 2016 at 8:28
  • Yeah, I had checked that, that issue was still active. I have an idea of using Drupal rules to update the order status. But I want to know on which event we can trigger an action of updating status?
    – Sampath
    Jul 7, 2016 at 9:40

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