0

I got a problem. When I want to request a new password due to password forgotten, the system definitely send a mail to my email address. But, this mail is without any content inside. I check the Configuration->People->Accounting Settings. I already setup all the content. But, I can't get any content. Hope someone can help me. Thanks.

0

enter image description here

admin/config/people/accounts Check this section make sure this is not empty.

4
  • Hello, thanks your reply. I am for sure this section existed on my settings. Do you know the other causes? – jefferyear Sep 13 '16 at 10:16
  • Sorry not sure for any other cause until I see the problem. – Zeeshan Khan Sep 14 '16 at 5:33
  • Hello, if I let you enroll a account on my site. Would you like to help me? – jefferyear Sep 15 '16 at 1:51
  • By the way, I use mimimail the module. Will it affect the configuration? – jefferyear Sep 15 '16 at 1:58
0

I got fixed. The problem is on "wysiwyg" and "mimemail" the both modules. I adjust wysiwyg configuration. Here is my mimemail setting and I use advanced HTML. Then, I go into wysiwyg configuration. The both configuration I show the below pictures. Thanks.

The wysiwyg configuration The mimemail setting

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.