I got a problem. When I want to request a new password due to password forgotten, the system definitely send a mail to my email address. But, this mail is without any content inside. I check the Configuration->People->Accounting Settings. I already setup all the content. But, I can't get any content. Hope someone can help me. Thanks.


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admin/config/people/accounts Check this section make sure this is not empty.

  • Hello, thanks your reply. I am for sure this section existed on my settings. Do you know the other causes? – jefferyear Sep 13 '16 at 10:16
  • Sorry not sure for any other cause until I see the problem. – Zeeshan Khan Sep 14 '16 at 5:33
  • Hello, if I let you enroll a account on my site. Would you like to help me? – jefferyear Sep 15 '16 at 1:51
  • By the way, I use mimimail the module. Will it affect the configuration? – jefferyear Sep 15 '16 at 1:58

I got fixed. The problem is on "wysiwyg" and "mimemail" the both modules. I adjust wysiwyg configuration. Here is my mimemail setting and I use advanced HTML. Then, I go into wysiwyg configuration. The both configuration I show the below pictures. Thanks.

The wysiwyg configuration The mimemail setting

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