Just upgraded from commerce_kickstart-7.x-2.38 to commerce_kickstart-7.x-2.41. When I view the status report it shows "Unsupported release" for module and theme update status. When I click on the list, it shows the following message:

Distro Update Manager: libraries version 7.x-2.2 does not match .make file version 7.x-2.3 from commerce_kickstart.

Any ideas how to fix this?

2 Answers 2


This is a common problem. The best solution, but not necessarily the easiest, is to use drush. You can find the instructions at Installing & upgrading Drupal Commerce under the "Updating your files" section.


Here’s the workflow. Be sure to backup your files and database first!

  1. Move your /sites folder, .htaccess and all non Drupal stuff out of your docroot
  2. Delete your old commerce_kickstart installation. Your docroot folder should be empty.
  3. Run drush dl commerce_kickstart. It will fetch and intall the latest commerce_kickstart version
  4. Move back your /sites folder, .htaccess from above
  5. Run drush updatedb -y
  • Thanks leymannx but that is the workflow I followed.
    – user19993
    Commented Jan 17, 2017 at 0:10

So I figured out the problem. The .make file for commerce_kickstart. was changed to reference version 7.x-2.3 of the Libraries module. This module is not included in core or in commerce kickstart, so the module is in my /sites directory. I was still running version 7.x-2.2. I upgraded to version 7.x-2.3 and the error went away.

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