I just recently getting billing and shipping mismatch on some orders which in turn affects shipping rates. On below transaction shipping rates get billed for Afghanistan, but address details are for USA. Payments go through to Paypal which then need to be refunded due to the mismatch in Countries.
Having a look in the database I get 4 entries for this order, 2 shipping and two billing.
At Home » Administration » Store » Orders >> order number I see this:
Billing information: A. Customer Afghanistan
Shipping information: A. Customer 1234 Wild Trail Chocolate, OH 44233 United States
Any advise on how to trouble shoot this? Thanks for your input.