I know there are already several posts about this subject, but I couldn't find a similar problem. I have several webforms on my site. Each webform has an email action, sending an e-mail to only one recipient. When submitting the form, I get a "Unable to send e-mail. Contact the site administrator if the problem persists." message. However the e-mail is sent without any problem. When looking into the dblog, I see an error:

Error sending e-mail (from [email protected] to )

Note that the e-mail I wrote is not the real one ;-). So it seems that my site is trying to send an e-mail to an empty recipient (in addition to the correct recipient). If I look into the database, in the "webform_emails" table I see 1 single line for my webform, corresponding to the right recipient. So, why does webform try to send an e-mail to nothing?? Any idea? Thanks, Pierre

  • Welcome @P Daubresse to the Drupal Answers. Is this regarding Drupal 7 or 8 ? Can we assume that regular emails (password recovery) work ? can you give a little more detail about your setup ?
    – GiorgosK
    Commented Sep 6, 2018 at 15:58
  • Hi Giorgos. I found out the problem. I have a rule enabled, that sends an e-mail. This rule is triggered when a webform is saved. I added a condition on the rule, in order to limit to a specific webform, but it doesn't work. Si I simply need to fix the condition. Best regards. Commented Sep 7, 2018 at 7:44
  • Glad you found the problem @P Daubresse
    – GiorgosK
    Commented Sep 7, 2018 at 7:48

1 Answer 1


My problem is not due to webforms but to a rule that is triggered when a webform is saved. The condition I put in the rule needs to be fixed, in order to run only for a specific webform.

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