When I try to add a new payment to an order (either created by a customer or via the backend) I always encounter the "You are not authorized to access this page." error.

My user has the administrator role.

I'm running core 8.6.7 and commerce 2.11.0

1 Answer 1


To solve this issue, I needed to add one payment method that is not "Offsite"

the error message is just very misleading.

  • 1
    Indeed; instead of a 403 it should just be a 404 and not show the link. Can you open a task for this in the issue queue? Commented Jan 25, 2019 at 16:48

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.