When users forget their password they click on the reset password link. There, they enter their username, or password, and a mail goes to their inbox, instructing them on what to do.
The instructions say to follow a link that resets the password, and then redirects them to their user profile to enter a new password. Although they enter a new password, the next day (and everyday) the system doesn't recognize the password, and they have to reset it again.
Why does this happen?
How does the "reset password" work? Does it check the access date to see if the day has changed, or does it use some kind of flag to let the system know the password is valid only for one day?