Questions tagged [wsod]

The completely blank page resulting from an internal server error is called "White Screen of Death."

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Troubleshooting a Drupal HTTP 500 when there are no error log messages

I have reviewed some websites on how to troubleshoot HTTP 500 on a Drupal site and most often I have seen a PHP error by running drush ws in the console, however, I have been running into an oddity ...
Mark L's user avatar
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62 views

How can I make a white screen of death less ugly

A project I'm working on requires custom modules, and I'll be the last person to claim that I am perfect. I've gone through and removed as many possible php errors and causes for WSODs that I can ...
yuuuu's user avatar
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1 answer
740 views

twig dump() creates WSOD error

this is my first Drupal installation (I'm a symfony dev) and I've spent several hours trying to get dump() working. However it just causes a WSOD. Maybe related: I'm unable to install kint, there's ...
cameron cameron's user avatar
0 votes
2 answers
80 views

With a WSOD upon deployment of a site, should I first clear the cache, check watchdog logs, or check the Apache logs?

With a WSOD upon deployment of a Drupal 8 site, should I first clear the cache, check watchdog logs, check the Apache logs, or something else? I read the Drupal WSOD triage information here But it ...
Guybrush Threepwood's user avatar
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1 answer
24 views

Update failed on Metadata module, any easy fix?

I am very sorry to bring a rather nebulous question here but need any and all help I can get: for the first time, I've had a "White Screen of Death" issue when trying to update a module. I believe ...
user1149499's user avatar
1 vote
2 answers
404 views

WSOD while sending headers, probably Cache-related

I have a very strange problem with a fresh Drupal install: On some pages, I receive a WSOD with ERR_EMPTY_RESPONSE: It happens for instance when on admin/config/development/performance I click Clear ...
Georg Jähnig's user avatar
0 votes
1 answer
2k views

WSOD "The provided host name is not valid for this server"

My Drupal 8 site only works with www. but without it I'm getting a WSOD with the "The provided host name is not valid for this server" error. I've tried to implement the suggestions from this thread: ...
Liam Arbel's user avatar
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33 views

WSOD when selecting condition in Rules

In Drupal 7.63, I am trying to add a new rule, however I am being greeted with a WSOD. I am doing the following process... Create a new Rule Add condition Select any condition from the drop down ...
ernie's user avatar
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-2 votes
1 answer
59 views

Recovering a failed Commerce installation [closed]

Scenario: existing site 1G PHP memory install commerce modules locally do some dev and configuring cex my config and deploy upstream deployment fails with "php out of memory" try deployment again (4 ...
aaronbauman's user avatar
-2 votes
2 answers
65 views

WSOD after installing and setting a customtheme (subtheme of thunder_base)

I'm pretty new to Drupal so bear with me pls. I created a customtheme (following standards that "some" guides described) i can install my customtheme from "Appearances" everything worked fine thus far ...
TheNewbie's user avatar
1 vote
1 answer
676 views

WSOD when redirecting based on cookie

I have a site where I set a cookie when the user is visiting a specific content-type: function THEME_preprocess_node(&$variables) { if (isset($variables['node']) && $variables['node']-&...
Cyclonecode's user avatar
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-1 votes
1 answer
21 views

How am I getting spam with WSOD?

I get a small amount of spam email from my contact form, and haven't yet put a solution in place. Recently got the wonderful WSOD (have fixed it since), and noticed i was STILL getting spam. Curious ...
Ehart's user avatar
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1 vote
3 answers
12k views

The website encountered an unexpected error. Please try again later (WSOD). Debugging scenario

After updating Drupal using drush my website says 'The website encountered an unexpected error. Please try again later'. with white screen(WSOD). Then when I tried to rebuild-cache using drush there ...
Lalas Muathasim's user avatar
0 votes
1 answer
242 views

White Screen of Death on Cron, fixed with update.php

One installation of Drupal has been fine for a long time, but has started developing a WSOD on most (maybe all) cron invocations. Looking through Drupal's log messages, I see a few normal cron ...
Richard of Essex's user avatar
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0 answers
257 views

Debugging a WSOD in Drupal 7 even with error_reporting on in the index.php file

I'm coming into a totally abused and hacked up drupal 7 project. The site is currently working on the production server, but I'm trying to migrate it to a new server. I've replicated as much as I can ...
Patoshi パトシ's user avatar
0 votes
1 answer
72 views

Accesing blocks from the server via FTP

So I created a custom block and put the block on every page but unfortunately the block causes a white screen... I can't login to change the block because the block is on every page, as I mentioned. ...
Whirlwind991's user avatar
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1 answer
142 views

Drupal node add form is empty: why?

Just transferred my brand new Drupal webshop to shared to host and guess what: it doesn't work. I can't figure out that why node add page is lacking form? Everything else is in place. And to be more ...
user1271930's user avatar
1 vote
1 answer
32 views

WSOD after chaning subtheme templates

I've added the page.tpl.php and the theme.api.php file to my bootstrap subtheme's template folder, refeshed and everything was fine. I added <h1>TEST</h1> to the page.tpl.php to check ...
David's user avatar
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0 votes
1 answer
719 views

Server 500 error in a View which is working perfectly outside of the admin area

I have a View which is affected by several hooks ( views_pre_viewand views_query_alter, mainly). It works perfectly in the final user area, but when I am logged and go to the Views GUI, the browser ...
Cesar's user avatar
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1 vote
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I'm now getting the following errors on my site and not sure how to proceed [closed]

Started getting the following error on my views admin page after updating to 8.2.0-rc1, have tried searching for related issues with no success as yet. Seeking help from someone better versed in ...
W01F's user avatar
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0 answers
74 views

Unable to create new users with Organic Groups module installed

I have Organic Groups version 7.x-2.9 installed on a Drupal 7.50 install. When I try to add users from /admin/people/create I get a white screen and the error PHP Fatal error: Call to undefined ...
Monkeybrain's user avatar
1 vote
0 answers
22 views

WSOD - White screen of death only for administrator [duplicate]

I'm Getting white screen of death only for administrator user for the Drupal site i'm working on. I don't have any problem with users of other roles. Once I try to log in using admin credentials I'm ...
Lalas Muathasim's user avatar
0 votes
1 answer
161 views

How to debug a server reset or WSOD?

We have recently observed that we can put Drupal in an inconsistent state where it responds with a server reset or WSOD, where no data is sent. This by simply having some faulty configuration (See CCK ...
Michael's user avatar
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1 vote
1 answer
415 views

White screen of death errors

I have come across an error that I have been having difficulty fixing. I am suspicious the problem is the "Primary script unknown" error, but I am lost. There is an reoccurring Fatal Error, but it is ...
Bestinc's user avatar
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1 vote
0 answers
42 views

Drupal 7 White Screen of Death when adding content type [duplicate]

When I navigate to /?q=admin/structure/types/add in order to add a content type, I get a white screen of death. I'm running Drupal version 7.41 on Windows 2008 r2. Can someone walk me through the ...
Jim Jenkins's user avatar
0 votes
1 answer
63 views

WSOD and Drush cc all fail after deleting a view of a long-time-ago deleted module

Background Drupal 7.40 site, all is up2date, the site itself worked, until the last hour, just fine. The problem I once had a module named Flexslider and have deleted it 5 months ago. One of it's ...
user avatar
1 vote
2 answers
416 views

White Screen of Death on Chrome [closed]

So I'm getting a white screen of death on my newly created Drupal 7 site that was working fine until a minute ago. This is only happening on Chrome, the site works fine on IE and FF. On chrome, the ...
Juuso's user avatar
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1 answer
61 views

Devel module and the WSOD on login

I have a lot of trouble with the WSOD and have looked around quite few posts; like WSOD with Devel module and How to see the error messages when I get the white screen of death? as well as https://www....
jelly46's user avatar
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1 vote
2 answers
30 views

Getting WSOD after attempting to upload an images from desktop

I am unable to upload an image from my desktop in Drupal 7. I am trying to upload an image to a blog without using Ckeditor. I have created a field for the image and assigned it as image. All looks ...
Marc Bertrand's user avatar
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31 views

Error while adding any field in custom content type [duplicate]

I am unable to add any field in my custom content type, when I click on save button or click on upload after adding images it gives me the following error and for the text field the error is simply ...
nomeer's user avatar
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0 votes
1 answer
708 views

Fatal error: Class 'SelectQuery' not found in includes/database/database.inc on line 813

Fatal error: Class 'SelectQuery' not found in /home/content/71/11241671/html/drupal/includes/database/database.inc on line 813 We built a site in a subfolder called /drupal while building the site, ...
Collins's user avatar
  • 2,393
0 votes
2 answers
479 views

Why does my site whitescreen with content? [closed]

I am creating a drupal 8 site. I have only installed two modules so far, Devel and Varnish. However anytime I try to create an article and save it any page on the site that isn't an admin page is ...
BrandenB171's user avatar
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1 vote
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38 views

I get a white screen with nothing in the source when i update a content type to include a location

So I have a site running drupal 7, i have a content type called seminar... inside that content type I have a form field for location to be added, but not required(if required would never save) So I ...
Jules's user avatar
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0 votes
1 answer
52 views

WSOD on deploy: failed to open stream: No such file or directory

I am trying to deploy a site to a live server, but running into a "white screen of death". Enabling logs revealed that the zurb foundation starter theme was the source of my issues, so I disabled that ...
zkwsk's user avatar
  • 125
1 vote
2 answers
5k views

Why I'm getting MySQL error that server has gone away? [duplicate]

I'm running: Drupal 7.34, PHP 5.4.16, MySQL 15.1 Distrib 5.5.41-MariaDB, for Linux I am getting a WSOD on just the module page after a move of server, everything else seems to be running ok. I've ...
Wolf Isadog's user avatar
5 votes
1 answer
496 views

How do I disable a module when Drush or the GUI doesnt work?

My site just gives a WSOD and throws this error: Error: Unsupported operand types in sites/all/modules/rules/includes/rules.state.inc, line 620 Since I can't even get to my site now without a WSOD,...
Patoshi パトシ's user avatar
1 vote
0 answers
29 views

WSOD when enabling a module [duplicate]

Enabling the Comment module, I get WSOD everywhere. Suspecting insufficient memory, I have added to sites/default/default.settings.php the following statement : ini_set('memory_limit', '128M'); ...
amuli's user avatar
  • 63
2 votes
3 answers
609 views

WSOD after PHP 5.3: Issue with call_user_func_array() in menu.inc

EDIT Nov 10: This has been solved by Letharion's suggestion to do a md5 file compare of my file with an original package file containing the function that was throwing the error. -- I was referred ...
BigMike's user avatar
  • 31
0 votes
0 answers
1k views

PHP Fatal error: Call to undefined function entity_crud_get_info() in #########\docroot\sites ... in xxx/modules/entity/entity.rules.inc on line 96

I am getting the above error whenever I install the module. The above errors keep occuring on every page. How can I debug it or solve it? I am clueless and working for a solution Any pointers would ...
harshal's user avatar
  • 4,359
0 votes
1 answer
3k views

Problem in admin login, showing blank page in drupal 7? [closed]

Problem in login admin part. Whenever I try to click on login link or try to login directly from homepage. It shows white screen. Which type of problem is this. I can't see the error logs due to ...
Nishant's user avatar
  • 2,431
1 vote
1 answer
75 views

WSOD when trying to configure menu with many items

I have a menu with many nested/multi-lingual menu items (I don’t know the exact number, probably something around 2000-3000). Whenever I try to visit its configuration page in the backend (/admin/...
unor's user avatar
  • 753
1 vote
1 answer
97 views

White screen appears when viewing huge number of nodes as view result

I have a View which display fields of nodes. I have to display all of the items. I cannot introduce a Pager. There are approximately 4000 nodes as the result of the view. The View preview works ...
neetu morwani's user avatar
1 vote
0 answers
351 views

WSOD on admin/modules/install

I have a clean installation Drupal7. In page Modules -> Install new module -> Upload a module or theme archive to install I select views-7.x-3.7.tar.gz (previously downloaded from drupal.org) and ...
user28828's user avatar
0 votes
2 answers
2k views

White screen error when migrating between servers

I wish to migrate my site from one shared hosting server to another. Both servers are with the same company (Heart Internet). I moved the files to the new server, set up a new database on the server, ...
Paul Trotter's user avatar
1 vote
0 answers
403 views

WSOD on 7.20 after failed attempt to update web form, media, ctools, context modules

Attempted to run security updates for those modules. Update failed. Can't login. WSOD. (Hosted on Bluehost shared server) Error Message from log: PHP Fatal error: Call to undefined function ...
bradh's user avatar
  • 11
0 votes
1 answer
133 views

My site crashed [closed]

My site crashed trying to enable Commerce modules (like 10 at a time). Now I get white screen of death. How do I restore my site? I know it had only 64MB PHP memory, does increasing it will restore ...
Optimus Prime's user avatar
0 votes
1 answer
262 views

WSOD need help!

I am having problem with WSOD on my site. I have a lot of modules so my php execute time is 60s and allocated memory is 512MB. This error comes not regularly this is the biggest problem, and I cannot ...
Adam's user avatar
  • 11
1 vote
4 answers
4k views

Blank pages or wsod on a recently migrated site to a godaddy server only after logging in

Just recently I finished my friend's site on my local wamp server. Looks great on that server. Now I tried to migrate the site to a Godaddy shared hosting account. I was able to get it all setup with ...
brettzenor's user avatar
1 vote
2 answers
233 views

WSOD for logged users after upgrading some module

I have updated the following modules on my website: ctools context devel ds libraries metatag pathologic rel_to_abs variable webform After the upgrade whenever I log in, I am not able to access ...
pasine's user avatar
  • 575
1 vote
1 answer
339 views

Moving from subdirectory to root

When I installed Drupal, I put it in a subfolder /drupal. Got everything set up and then moved everything into my root folder. When I went to the site I got this error: Failed opening required '/...
R. Metzler's user avatar