0

I'm using Drupal for my site, and I activated the CAPTCHA image for the login of the administration user. However, it doesn't work.

I don't see the CAPTCHA image, which is replaced by a placeholder.

screenshot

Why does this happen? Do I need to fix something in the settings?

May you tell me how I can, at least, skip this verification to be able to log in, and remove the CAPTCHA for my account?

Improve this question
5
  • 2
    If you could skip the verfication, it wouldn't be very useful, would it? :) More often than not this is caused by the web server not having correct file permissions, I.e. It can't write to the public files folder. that would be a good place to start, if only to rule it out. If it's an option for you, drush uli will give you a one time login link that shouldn't be captcha protected
    – Clive ♦
    Commented Jun 30, 2016 at 18:27
  • 1
    In cases like this, it is oftentimes diagnostic to know what errors can be seen in the browser's web console.
    – mona lisa
    Commented Jun 30, 2016 at 19:11
  • @Clive If I can skip the captcha it will be a great thing sure ... I'm seeing how to install drush correctly because it doesnt work properly actually !
    – taboubim
    Commented Jul 4, 2016 at 16:06
  • @cliefen : the link = defitabac.ca/user .. you can see the console
    – taboubim
    Commented Jul 4, 2016 at 16:06
  • @Clive, Ok I got a code when executing drush uli, but how to use it to login into my admin page ?
    – taboubim
    Commented Jul 4, 2016 at 16:18

1 Answer 1

Reset to default
0

The issue was because the PHP GD Library was not installed in my machine... So I installed the GD Library using sudo yum install php56w-gd and the things working good actually.

Note that to access to admin page (my aim) we can deactivate the captcha module using this command : drush dis captcha

Improve this answer
1
  • 1
    It's not a answer to your original question, however I am glad you found a alternative solution.
    – user32010
    Commented Jul 4, 2016 at 16:36

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.