I'm using Drupal for my site, and I activated the CAPTCHA image for the login of the administration user. However, it doesn't work.

I don't see the CAPTCHA image, which is replaced by a placeholder.


Why does this happen? Do I need to fix something in the settings?

May you tell me how I can, at least, skip this verification to be able to log in, and remove the CAPTCHA for my account?

  • 2
    If you could skip the verfication, it wouldn't be very useful, would it? :) More often than not this is caused by the web server not having correct file permissions, I.e. It can't write to the public files folder. that would be a good place to start, if only to rule it out. If it's an option for you, drush uli will give you a one time login link that shouldn't be captcha protected
    – Clive
    Jun 30, 2016 at 18:27
  • 1
    In cases like this, it is oftentimes diagnostic to know what errors can be seen in the browser's web console.
    – cilefen
    Jun 30, 2016 at 19:11
  • @Clive If I can skip the captcha it will be a great thing sure ... I'm seeing how to install drush correctly because it doesnt work properly actually !
    – taboubim
    Jul 4, 2016 at 16:06
  • @cliefen : the link = defitabac.ca/user .. you can see the console
    – taboubim
    Jul 4, 2016 at 16:06
  • @Clive, Ok I got a code when executing drush uli, but how to use it to login into my admin page ?
    – taboubim
    Jul 4, 2016 at 16:18

1 Answer 1


The issue was because the PHP GD Library was not installed in my machine... So I installed the GD Library using sudo yum install php56w-gd and the things working good actually.

Note that to access to admin page (my aim) we can deactivate the captcha module using this command : drush dis captcha

  • 1
    It's not a answer to your original question, however I am glad you found a alternative solution.
    – user32010
    Jul 4, 2016 at 16:36

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