I am not able to get file uploads of any type to work on my Drupal instance when I attempt to add media using the built in form. When I upload an image file, I get:

enter image description here

And looking at the log messages in Drupal I see:

The upload directory ://2022-05 for the file field field_media_image_private could not be created or is not accessible. A newly uploaded file could not be saved in this directory as a consequence, and the upload was canceled.

I do not understand where the path :// comes from. I would have expected it to be something like public:// or private:// but not just ://.

A few things I tried with no success (for test purposes):

  • Setting relative instead of absolute paths for files and private folders in settings.php.
  • Setting 777 permissions on the files and private folders.
  • Disabling every module except core and rebuilding all caches.

What else could be the source of this issue? What else can I check?

  • It's supposed to be public:// or private. Some module somewhere has a bug. You'll need to track down which module.
    – Jaypan
    May 9, 2022 at 3:44
  • Have you defined $settings['file_public_path'] value in settings.php May 9, 2022 at 3:56
  • @miststudent2011 I did, it's just set to 'files'
    – Anton
    May 9, 2022 at 13:39
  • @Jaypan I uninstalled every single module except core and this issue still happens.
    – Anton
    May 9, 2022 at 14:00
  • Try setting it as $settings['file_public_path'] = 'sites/default/files'; May 9, 2022 at 14:19

1 Answer 1


In your question you said you made sure the private directory is relative and not absolute. The private files directory must be specified as absolute. Below is the documentation for file_private_path, from default.settings.php (emphasis, mine).

A local file system path where private files will be stored. This directory must be absolute, outside of the Drupal installation directory and not accessible over the web.

  • I just meant that this is something I tried, based on other answers on this website to similar issues. I originally had it set to an absolute path. Neither absolute nor relative works in my case unfortunately.
    – Anton
    May 9, 2022 at 13:56

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