I'm thinking about creating a process manual for an intranet. Most (all?) of the processes have a very clear order, although the actual order may change from time to time. The plan is to have the subject matter experts, probably a half-dozen or so, enter and update the process pages. The users of the site need to be able to quickly review the processes while interacting with customers, often face-to-face.
Here's the options I've thought of:
- Train the authors to use ordered lists. Pro: easiest for me. Con: relies on training non-technical people, could be hard to style for readability.
- Organize each process into a book. Pro: uses something that's already there. Con: harder to enter, complicated to read.
- Create a content type with a "step" field that could be entered unlimited times, and theme so as to show the order number. Pro: easy to see that each step is independent, can be reordered easily (?) Con: more work for me (I feel like there something else in this option that I'm missing, but I can't put my finger on it!)
- Custom module, something like the Recipe module but w/out ingredients. At least I'm assuming the Recipe module has step-by-step directions. Pro: most customization for entry, learning experience. Con: a LOT more work for me, kinda out of my expertise.
From your experience, is there a clear winner among these options?
Is there an option I'm missing? (is there a module out there that already does this, for example? Googling this concept was a nightmare.)
Am I over-thinking this?
I don't know yet whether this project will be Drupal 6 or 7.