I want to send an e-mail that contains the content of a user's Drupal Commerce order (the line items) with Rules.
I tried modifying the default Send an order notification e-mail (in Rules) provided by Commerce. I noticed that there was a [commerce-order:commerce_line_items] token, but when I insert this into an e-mail, I get a message of No line items found when the e-mail is sent, even though the order has line items. What am I doing wrong?
The [commerce-order:commerce_line_items] token does not work when Completing the checkout process, which is the event for which the Send an order notification e-mail rule is triggered.
Instead, one way to do this is to use the Commerce E-mail module, which provides a [commerce-order:commerce-email-order-items] token and a new interface for editing the e-mail. Note that you will need to disable the e-mail-sending rule when using this module (or else you will get duplicate e-mails, as the module help points out).
If you are using the Message module together with Commerce Message and Message Notify, another way of doing this would be to simply use the token !order-summary in the commerce_order_order_confirmation message type provided by the module Commerce Message.
All you have to do is edit the message type at the following URL and add the token in the corresponding field:
admin/structure/messages/manage/commerce_order_order_confirmation
The rule Commerce order message: order notification e-mail will then send an e-mail after checkout is completed which will include the line items.
