How can I send an email to site admin and vice-versa when user returns a product using commerce_rma?

Question

I am using the Commerce Return Merchandise Authorization module for handling returns. It is working fine .

But one thing I want that when a user returns an order using commerce_rma then a notification mail should be triggered to the site admin, and also when the admin accepts user request or declines user request a notification mail should go to the user.

How can I do this ?

Answer 1

You could use Rules Module

The Rules module allows site administrators to define conditionally executed actions based on occurring events

• There are events created in rules when Commerce RMA is installed such as After creating a new return